Help
Support
Email chat2close@gmail.com or message us on Facebook. For reviews, use the Chrome Web Store listing.
Frequently Asked Questions
How does the free trial work?
Every install of Chat2Close includes a 14-day free trial with full access to all features. No credit card required to start. Once the 14 days are up, you'll need a 1-Year Pass or Lifetime Access to keep using it.
What's the difference between the 1-Year Pass and Lifetime Access?
The 1-Year Pass (₱1,450) gives you full access for 365 days and does not auto-renew — you simply purchase again if you want to continue after it expires. Lifetime Access (₱1,950) is a one-time payment that unlocks the current version of Chat2Close permanently, for as long as Chat2Close is maintained and operational, with no renewals ever.
Does the 1-Year Pass auto-renew or get billed automatically?
No. It's a one-time charge for 365 days of access. We don't store your payment method or charge you again automatically — when your access period ends, you choose whether to purchase another 1-Year Pass or switch to Lifetime Access.
Do I need a Gmail address, or can I use a different email provider?
You need a Google account to sign in, but it doesn't have to end in @gmail.com — a Google Workspace address on your own custom domain works too, as long as it's a Google account. Non-Google email providers (Yahoo, Outlook, etc.) aren't supported, since sign-in, licensing, and the Sheets/Drive backup all run through Google Sign-In.
Do I have to subscribe to an AI API provider to use Chat2Close?
No. An AI provider (Groq) is only needed if you want the optional AI-assisted replies and lead scoring feature, and you bring your own free or paid Groq API key for that. The core CRM — pipeline, contacts, Google Sheets sync, calendar reminders — works fully without any AI subscription.
What Google account should I use to check out?
Use the exact same Google account at checkout that you use to sign in to Chat2Close. Your license is matched to that account, so using a different one at checkout will delay activation.
How quickly does my license activate after I pay?
Activation is typically checked against your Google account shortly after payment. If it doesn't activate right away, email chat2close@gmail.com with your receipt and the account you used.
Can I get a refund?
All sales are final. Since Chat2Close gives you a full 14-day free trial with every feature unlocked before you ever need to pay, we ask that you use the trial to make sure it's the right fit — purchases aren't refundable after that.
Can I transfer my license to a different Google account?
No, licenses are tied to the Google account used at purchase and are not transferable between accounts.
Is my data safe? Where does it live?
Your leads and CRM data are stored locally in your browser and backed up to a private Google Sheet created in your own Google Drive — not on our servers. We only access that one sheet (via the restricted drive.file scope), never the rest of your Drive.
What payment methods are supported?
Checkout is handled by Dodo Payments, supporting cards, GCash, and bank transfer.